Telstra Calling for Microsoft Teams

Simplify collaboration. Use Microsoft Teams for all your business calling

Transform the way your people work with landlines and the cloud on one platform, and enjoy clearer voice calling delivered over one of the leading networks in Asia Pacific. With Telstra Calling for Microsoft Teams, empower them to make calls to landlines or mobiles straight from Microsoft Teams, with each user allocated a PSTN natively in Office 365. You can port or migrate your existing phone number, range or allocate new numbers via the online portal.

Microsoft Operator Connect provided by Telstra

We are part of the Microsoft Operator Connect program to provide smooth and integrated calling experience for Microsoft Teams users.

By leveraging our global voice PSTN and professional services capabilities and Microsoft’s focus on intelligent cloud services, we have streamlined calling for Microsoft Teams users by providing a simplified and unified collaboration experience for organisations through Microsoft Operator Connect.

Microsoft Operator Connect is a new operator-managed service for bringing PSTN calling to Teams. Through Telstra, you can enjoy:

  • Simplified process to provision telephony services
  • Reduced deployment time by using advanced automation via API integration
  • Enhanced voice call quality through the use of private network infrastructure
  • Ability to provision and manage telephone numbers via Microsoft Teams Admin Centre (administrators only)

We also provide Telstra Calling for Microsoft Teams Direct Routing. Speak to our experts to find out more.

Providing organisations with a simplified and unified collaboration experience through Microsoft Operator Connect with Telstra

Key features

One (DID) business number

With 1:1, local, national and international calls. Dial from the cloud from any device.

Offload IT management

Reduce your costs and avoid the headaches of managing disparate on-site PBXs, extra hardware e.g. physical phone handsets and an additional voice network.

Support remote working

Quickly scale users, add new phone numbers at your own time; each user receives a dedicated phone number (DID) linked to Office 365 with full number portability.

Enjoy full voice functions

Including traditional PBX call-handling functions like call, hold, transfer, forwarding and voicemail all in the cloud.

Enhanced employee experience

Help boost productivity by combining voice and collaboration tools in one familiar workspace using your choice of device. No infrastructure/access considerations- you only need internet access.


Use multiple devices to collaborate

Simplify calling

One business number lets you make and receive local, long-distance, mobile, audio or video calls through Microsoft Teams.

Using multiple devices for your employees

A unified collaboration experience

There’s no need to learn a new tool or have different ones for calling – bring all your technology in one place.

Two people working together

Telstra + Microsoft in partnership

Combine Telstra’s global network infrastructure with Microsoft’s world-class collaboration platform for a truly modern workplace experience.

How it works

Augment Microsoft Teams with Telstra Calling and streamline collaboration enterprise-wide. Simplify your business calling with a single number, and enjoy clearer voice calling delivered over one of the leading networks in Asia Pacific.

More about Telstra Calling for Microsoft Teams

Consulting & managed services

Get the most out of your Microsoft investments with end-to-end consulting, support and services. Our experienced consultants can work with you to design your journey to the cloud.

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Telstra Calling for Office 365

Co-created by Telstra and Microsoft for Australia, our unique solution empowers your people with mobile and landline calling directly linking into Office 365 for a unified collaboration experience.

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Case Study

Why Telstra

Support every step of the way

Start your cloud journey the right way with expert advice on architecting and managing environments to suit your organisation’s objectives.

Selection of hand-picked applications

We’ve done the hard work and selected applications from world-leading providers, so you can simplify business operations and create new opportunities to help your business grow.

Extensive, fast and reliable network

Connect to new opportunities around the world with a subsea cable network that reaches more than 400,000km – enough to circle the world almost 10 times. You can access more than 2,000 PoPs and connectivity in more than 200 countries and territories globally, on a network consistently ranked amongst Asia’s most peered IP networks by Dyn’s Internet Intelligence.